Are you familiar with our apps?
Almost definitely. We're experienced with keeping most mission-critical software up-to-date and running. From Office365, Oracle, ECI, or Epicor, we've got it covered.
Am I covered on weekends?
Working with Swift means you have our 24/7/365 support. There's not a time on the clock or a date on the calendar that we’re not available.
What exactly does on-site mean?
You can expect the same tech each month. They will visit your site to check in on your systems and your people, to make sure your technology is working well for you. It’s truly personal service you can rely on.
Can you use my existing hardware?
Yes, we will start by using your existing hardware. As improvements are needed, we can recommend suitable upgrades to reach peak performance.
What is your cancellation policy?
After working with us for 90 days, you can cancel if you are not completely satisfied.
Is HIPAA compliance included?
Depending on your needs, our contracts can include HIPAA compliance if you need to handle PPI/PHI compliance.
Are my printers included?
Any and everything connected to your network can be included in your agreement.
Do I get consultations?
Working with Swift means that you receive CIO services at any step of the way. Need advice on a new hardware or software need? Want to discuss expansion strategy? It’s all included.
Are your techs friendly?
We are known for treating your business like we’d treat our own. Our techs love what they do. They come dressed professionally, to fit well in your business environment. Friendly, helpful and professional - that’s Swift.