Not Just Outsourced IT, Outstanding IT
Swift Systems is fully aware of the real “information technology” that runs your business. It’s the people who bring your product and service to life. They need reliable IT tools and support to make your business run well. That’s why our proactive IT approach is really what we’re all about. We are the people who keep your business up and running every day.
For the past 19 years, Swift Systems has been on a mission to change the face of IT by being a true, trusted partner for growing businesses.
We do this by providing a blend of on-site and remote managed IT services that put all of your IT needs under one umbrella. That way, you’re protected from IT challenges on a daily basis. Viruses, downtime, and hardware issues can debilitate a business. Having a full team of Tier-II and above IT professionals at the ready gives our clients access to the highest level of services and support available in Maryland.
Swift Systems started as an ISP in 1998, finding the opportunity to deliver quality Internet and hosting services to customers in the Frederick area. The company quickly grew into a full-service IT company by early 2000, and was blessed with steady growth over the next several years.
“The crash of 2008 really forced us to sit back and ask what we were really good at. We tightened our belts and focused on the managed services for medical, manufacturing, and professional services. That focus made us 10x better than our competition, and we keep growing.” – Josh Yeager
Today, Swift Systems stands as a managed IT services company that helps growing medical, manufacturing, and professional services firms cover all of their IT needs, allowing them to keep their focus on providing products and services to their clients.
Swift is dedicated to delivering exceptional managed services and solutions with predictable costs. That’s why we put the right techs on the job and on-site – no stand-ins, no newbies who need help. We send the best local techs to your offices to build and maintain your systems. Where the other guys cut corners, we sharpen them.
“The difference for Swift is our team. We only send out Tier-II techs to our clients. The other guys send out Tier-I, and they have to call back to the home office to solve problems. We send the guy who can solve the problem.” – Al Dieter
The first thing you’ll notice about our staff is that they don’t look like your typical IT guys. They shower. They speak English (not geek), and they have personalities that allow them to deliver support to everyone in your office, from the novice to the expert. Never condescending, always available. 24x7x365.
“Our customers call us the clean-cut IT guys. We like that. It’s part of who we are as servants to our clients every day. No one wants a sloppy, unprofessional IT guy in a T-shirt showing up to their business. That’s not who we are. I tell the team, ‘Treat your customers’ business like you would treat your mother’s business. Help them any way you can, speak in their terms, and treat them how you would want the world to treat your mom if it was her business.” – Vaughn Thurman
Truly a Team
The team-focused nature of our culture flows into everything we do at Swift. Every day we are looking to make ourselves better at what we do. From team trainings to charitable opportunities, we live and grow as a team.
“Not only do I manage an amazing team but I’m part of an amazing team! The foundation of this company – it’s culture – is stronger than any I’ve ever experienced, and that directly translates to superior customer service, a strong and cohesive team that works to fulfill the customer needs, and mutual respect that allows us to communicate and drive for the next level.” –Andrew Tannahill
Truly Committed to Our Team, and the Community
We understand a company is only as strong as its staff, and we make sure that we focus on keeping our team happy. That’s why we offer:
- Profit sharing, which helps our employees stay motivated because they have a stake in our success
- Charitable giving and company-supported volunteerism, which gives all of our staff a sense of purpose
- A learning culture, which benefits our professionals who endeavor to get better every day
- A family friendly office environment, which offers a safe place for our employees to stop by with their children on their day off
We are also active in our community, as we proudly support the Frederick Rescue Mission and other charities.