Managed IT Services Baltimore | IT Services Near Me

Swift's managed IT service provides the highest value at the lowest cost to critical IT environments.

Growing companies in Baltimore recognize the value of having excellent network and platform services available so that business continues smoothly without interruptions to the revenue stream. Engaging Swift Systems as your Baltimore IT managed service provider enables you to focus on your core business while we leverage your IT resources - converting the potential nuisance and distractions of IT into systems you can depend on. Challenges like managing staffing, security, and integrating emerging technologies become our responsibility.

What is Managed IT Services?

Managed IT Services is an approach to IT consulting and support that allows you to maintain a fixed cost model while allowing for flexible needs and demands of a growing company. Swift Systems joins your IT team and helps take care of the Day-To-Day It issues, 24/7/365 Help Desk Support for you and your staff, ad-hoc project support, and CIO services to help consult and grow your organization. Think of it as a subscription to the area's best IT team at your fingertips.

Swift's Managed IT Support Baltimore

Day-to-Day IT Management:

Focus on your business strategy and customer service, while we focus on your IT services. As an IT managed service provider in Baltimore, Swift Systems handles the day-to-day operations including field maintenance, installations, upgrades, systems optimization, network changes, equipment upgrades, multi-vendor coordination, and customer support. We offer a complete package that ensures that your network is managed properly and securely using remote monitoring tools. We manage and monitor your network out of sight and we're onsite when you need us.

Ad-Hoc IT Projects Support:

Whether you're working on a special project and need some expertise or your company needs enterprise systems to support, when it comes to outsourced IT staffing, Swift Systems is ready when you need us. We offer network and systems engineering, management, and support services to help accomplish your goals on time, on budget, and with ease. Our team integrates seamlessly and our onsite professional support provides the specialized skills for your targeted requirements. Services include the deployment of new applications and systems; assistance with roll-out, integration, and support of new office infrastructure including managing applications, equipment, staff training, and vendors; and routine systems management, we tailor our full suite of managed IT support services for your company's needs.

24/7/365 Help Desk Services:

As one of the best locally managed IT service companies, our experts are located here in Baltimore, dedicated to your account. During business hours, Swift Systems guarantees a 4-hour response time to all of our customers and we offer after-hours options for emergency support requests. A 15-minute response time is guaranteed to contract customers, along with customized support for enterprise business needs detailing a critical escalation plan and help desk specialist assignments.

Virtual CIO: Consulting, Project, & Design Services:

We engage our customers through a thorough network and platform assessment review to provide a current systems overview. We deliver strategic design and build recommendations that are in your best interest based on business practices and industry standards. We offer the best and most cost-effective solutions in order to meet industry and corporate information security policies, disaster avoidance, and compliance requirements. Developing the correct architecture for your enterprise is critical to delivering an IT infrastructure that serves business needs. By collaborating with you to define a strategic vision, we empower you to streamline your data systems in order to gain an advantage over your competition.

Backup, Information Security, Disaster Avoidance, & Compliance:

In the event of an emergency, we are prepared to rapidly deploy solutions while under pressure to repair your critical systems. The strategic analysis of business requirements and challenges, which we provide to our engaged customers proactively, reduces infrastructure issues and in the event of an emergency, our technical team is ready to serve as your company's tactical support without delay or reservation. Our unmatched combination of industry and technology expertise helps reduce resolution time and risk for Baltimore businesses.

Call 301.682.5100 or 877.SWIFT.S.I (877.794.3874), email a Swift Systems account representative, or complete the below form for more information concerning our managed IT services.