The Best Small Business Phone System

Let’s state the obvious: phones have changed a lot in the past few years. Just think: before 2007, iPhones didn’t exist. Ten years before that, it’s unlikely that you even owned a mobile phone. Crazy, right?

Today, of course, we live in a world that has gone implacably mobile, with everything from social media to email available anywhere at the touch of a fingertip. In the midst of the phone revolution, though, there remains a far-too-common straggler: the small business phone system.

It’s time to bring small business phone systems out of the dark ages and into the present. That’s where VoIP comes in. VoIP, which stands for Voice over IP (or Internet), is simply one of the best small business phone systems around. Let’s take a look at a few of the reasons why.

1. You won’t have to worry about taking care of individual lines.

Standard phone systems were based on the use of plain old telephone lines. That meant that, in order to get multiple lines, you had to buy the correct amount and have them wired through the system before being routed to each end user.
Not only did that mean that adding a new user or line was a real pain (the phone company had to come out and install the new line), but it often also resulted in a business model that charged for each individual line.

Not so with VoIP. VoIP phone systems use SIP trunks, which essentially means that phone traffic is directed over the Internet. Because of that, adding new lines doesn’t require any rewiring, and you don’t have to pay for each line individually. Instead, all you have to pay is the standard per-minute cost for any of your calls.

2. Upkeep is easy.

Standard phone lines require a phone genius to figure out. If something goes wrong with standard phone systems, fixing the problem almost always necessitates a call into the big guns. In comes the phone guy, who is usually able to restore order – and is always able to charge a hefty hourly fee for doing it.
With VoIP, maintenance is much simpler. Nearly anybody with a standard knowledge of the Internet can go in and configure basic system settings or even add new users. That means fewer calls in for help – and, ultimately, fewer dollars spent on the phone guy.

3. The features are incredible.

VoIP phone systems can integrate with everything from your current smartphone to your email app of choice. 

You can set up your system to follow you, or connect your voicemail to email if you prefer to read your messages.
Here’s another way to look at it: compare the capabilities of today’s iPhone to the capability of your landline in the 90s, and you’ll begin to get an idea of what you’re missing by using a standard phone system instead of VoIP.
When it comes down to it, VoIP solutions are simply the best phone systems for businesses available today.

At Swift Systems, we’re proud to offer the 3CX phone system – a low cost, high-quality VoIP solution. Is your business ready to upgrade your phone systems? Then get in touch with us, and find out what your standard phone system has been missing.

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