A managed IT service refers to an IT task provided by a third-party contractor and delivered to a customer. Managed service providers (MSPs) adopt a holistic approach to IT services and offer constant management and maintenance of the underlying infrastructure, accompanied with a service guarantee and end-user support.
Managed IT services are of different types but one common goal of all these services is to transfer the burden of maintaining IT from the customer to a service provider. In a really good managed services relationship, customers will benefit from predictable pricing and the potential to concentrate on core business concerns and its growth instead of focusing on IT management tasks.
Why are organizations turning to Managed IT Services or MSPs? In most organizations, the digitization of all industries and domains has actually placed a massive burden on IT departments. These organizations find it difficult to solve internal infrastructure issues and meet customer requests, hence they now depend on Managed IT Services for support.
Reliable and qualified managed IT services offer a range of advantages to organizations both big and small. Some of the key advantages an organization can benefit from managed IT services are discussed below.
• Cost savings
Partnering with an MSP is a vital step that will help an organization save good amounts of money. Organizations adopting managed IT services will be able to reduce IT operating expenses and operational costs besides saving on capital budget. Mostly, a huge number of MSPs function on a subscription-based model in which clients pay fees on a monthly or annual basis, allowing them to study if this fee amount fits their budget. A service level agreement (SLA) is sent to the client. This SLA is customized based on the company’s requirements and enables effectively managing software and hardware, reducing the total cost of application ownership, and increasing productivity. Client’s will just have to pay for the specific service they need instead of unnecessarily paying for expensive packages.
• Access to new technology
We do come across constant changes in the technology landscape. This change does indicate a positive growth but several small to mid-sized businesses (SMBs) find it difficult to upgrade their business with these changes. MSPs are up-to-date with new technologies and offer them to their clients in the form of easy-to-implement products, such as different types of analytic tools, mobility solutions, security products or monitoring applications.
• Reduce risk
Business investments have their own risk levels. Technologies, markets, government regulations, and financial conditions keep changing at a rapid pace. MSPs excel in assuming and managing much of this risk for any business as they have adequate industry knowledge particularly related to compliance and security issues. MSPs will give you the best of advice and help in reducing the risks your business could experience.
• Vendor management
An organization need not deal with technical and complicated conversations as MSPs will take up the responsibility of dealing with the hardware and software vendors.
• 24/7 availability
MSPs are always available even on holidays in order to support users.
• Stay focused on business
A business with limited resources eventually limits the attention and time of every manager. Managed IT services will help businesses help managers to stay focused on their business requirements as MSPs will deal with all the complex IT situations.
• Professional staff training
Employees play a key role in the growth of any business. A Managed IT Services Provider offering professional staff training will help an organization to effectively utilize its employees’ potentialities. MSPs will thus take over all the in-house staff training, and this indeed will allow the organization to focus on its core business. This technique will, in turn, increase their competitiveness.
Loading your employees with too many tasks will negatively impact the productivity and quality of your business leading to a huge financial loss. If you are yet to partner with a firm offering managed IT services, then we at Swift Systems are here to provide your company with the best support your business deserves. By taking care of all the complex tasks of your business, as an MSP we will allow your employees to contribute their expertise on developing your business. Managers will have all the time to think of innovative ways and techniques to improve business and product quality and productivity.
Whatever your business needs, Swift Systems is here to work with your team in order to develop a customized plan that puts an end to downtime and those late-night server patches allowing you to concentrate on what you are best at. Swift Systems is thus a managed IT services provider designed to support organizations with 20-200 workstations running critical systems. Swift Systems assigns a tier-II technician to your business. You will get to know them by name, and they will know your business.
Swift Systems currently works as a trusted partner for more than 50 growing businesses by providing on-site IT support at a fixed monthly cost through techs with an average of 10 years’ experience in the field. To see your business reach great heights of success, get a free consultation with one of the company’s technical experts who will review your existing systems, assess your requirements, and detect the coverage options to best meet them.
IT systems are foundational to modern businesses. Too often, that foundation is unsteady. Unpredictable outages, insecure networks, and unreliable performance from mission-critical systems can jeopardize your entire business.
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