3 Benefits of Managed IT Support

Information technology (or IT, as it’s called by people who prefer to avoid long strings of syllables) can be an intimidating prospect to deal with for many organizations. All too often, IT is something that nobody in an organization completely understands – which is understandable. After all, IT is a complex and broad field, and while it can take years to gain expertise in a particular aspect of the field, the nature of technology means that things are constantly changing. How can businesses possibly keep up?

When it comes down to it, there are essentially three options. The first is that businesses can do their best to cope without any IT support. They can invest in DIY solutions or simply ignore issues for as long as possible. Obviously, this approach can only be taken for so long before things start to go horribly wrong.

On the other hand, businesses could turn to hiring an internal IT employee or team. That team or person would then be responsible for addressing all of the organization’s IT needs – quite a large responsibility for that individual or team, and a significant investment for the business as well.

Luckily, there’s a third option – managed IT support providers. Managed providers are often the best option for many organizations. Let’s take a look at three of the reasons why.

1. Managed IT support providers are more affordable

Choosing a managed IT services provider simply gives businesses more bang for their buck, especially when compared with the option of hiring internal IT personnel. That’s because managed IT support teams offer all of the benefits of having an internal team – think instant availability, dedicated service, and intimate knowledge of your company’s systems – at a more efficient price.

One of the reasons why managed IT support providers are able to provide more affordable IT solutions is that there are no hidden costs associated with managed providers. Consider what’s necessary to maintain an employee; in addition to salary, there are vacation days, insurance fees, and training hours to account for.

Managed IT service providers don’t require any of that. At the end of the day, that allows them to be more cost-effective.

2. They have access to a larger knowledgebase

Not only are managed providers able to remain affordable, but they can also bring a much larger knowledgebase to the table than most internal employees are capable of. That’s because, by hiring an IT company, you’re hiring an entire bench of talented IT specialists. At Swift Systems, we have people who are experts in every aspect of IT support – from high-level network design to programming, across a breadth of systems and languages.
No matter what IT needs your company has, the best managed IT support providers will be able to help you solve them using their breadth of expertise. Having this kind of knowledge-base at your disposal provides your organization with the resources it needs to take things to the next level.

3. Managed IT services are easily expandable.

And that brings us to expandability. The fact is that three years from now, there’s a good chance that your organization will look much different than it does today. And that’s a good thing. What wouldn’t be so good, though, is if your IT systems lagged behind your company’s growth – or even held you back. Failing to think long-term on IT solutions could pose serious issues for you down the road.
A managed IT services provider represents the easiest and most efficient way to ensure that your IT capabilities expand at the same rate as your company. Suppose you need to undertake a big project such as revamping your network to accommodate growth. With a managed provider, that’s no problem. By simply calling on the provider’s bench to utilize the additional people that your project might require, you’ll be able to meet any needs your organization might have – both now, and in the not-so-distant future.

So, there you have it: three benefits of choosing managed IT support to provide your IT solutions. If your organization has IT needs and isn’t sure what route to take, then get in touch with us. At Swift Systems, we provide world-class IT services in Maryland, and we take pride in being your true technology partner.

Let our Specialists take care of your IT Support