3CX VoIP Software Features List

Premier Phone Services for Businesses in Maryland

General Phone System Features

  • Call Logging, Call Reporting
  • Blind Call Transfer, Attended Call Transfer
  • Call Forward on Busy or No Answer
  • Call Routing (DID) / Caller ID
  • Conference Calling
  • Auto Attendant / Digital Receptionist
  • Voicemail / Music on Hold
  • Ring Groups & Hunt Groups
  • Central Phonebook
  • Call Parking & Pickup
  • Call Queuing
  • Call Recording (Barge-in, Whisper, & Listen included in the Call Center Edition)
  • Dial by Name
  • MWI – Message Waiting Indicator
  • BLF Status Updates
  • Conference Rooms
  • Intercom
  • Paging

Management & Scalability

  • Web-Based Management Console
  • Configuration Wizard
  • Real Time Web-based System Status for Admin Users
  • Integrated Web Server
  • Automated Restore & Backup
  • Firewall/NAT Friendly Configuration of External
  • Remote Extensions via Tunnel
  • MS Windows Server Certified
  • Integrated Enterprise Database (PostgreSQL)
  • VMware / Hyper-V Compatible

On-Screen Softphones

  • Supports Windows, Android 1, iPhone 4.0, & Up
  • Manage Softphone from Management Console
  • Includes Tunnel to Avoid NAT Problems
  • Auto-Provisioning / Remote Configure

3CX MyPhone

  • Web-based Utility or Desktop Install
  • Transfer Calls
  • Shows Incoming Calls
  • Shows Caller ID
  • Shows Personal Call History
  • Divert Calls to Voicemail
  • Queue Monitoring
  • Shows Status of Other Extensions
  • Run as Presence Monitor with Desk Phone

3rd Party Application Integration

  • Microsoft Outlook Integration
  • Salesforce Integration
  • HTTP API to Integrate with any Web CRM
  • Microsoft Exchange 2007 Unified Messaging

Devices & Providers

  • Supports Popular IP Phones
  • Supports VoIP Gateways & cards
  • Make and Receive Skype Calls
  • Supports Popular SIP /VoIP Providers
  • SIP Trunking Support

Unified Communications & Mobility

  • MyPhone Self-Service User Portal
  • Receive Voicemail via Email
  • Make Video Calls
  • Advanced Forwarding Rules Based on Caller ID, Time, & Type of Call
  • Integrate Branch Offices with 3CX Bridges
  • Standards-based Presence Information
  • Integrated Fax Server
  • Receive Faxes via Email as PDF

IP Phone Management

  • Automatic Phone Provisioning
  • Remotely manage IP phones
  • Manage IP Phones Network-Wide
  • Plug & Play Support
  • Provision Network-Wide with Correct Settings
  • Restart one or all Phones Remotely
  • See & Update Firmware Network-Wide
3CX VoIP Bundle
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