Managed IT Services for Small & Mid-sized Businesses (SMBs)

Ever since Internet services began changing how businesses operate, small businesses have had something in common. They have virtually all shared the disadvantage of not having sufficient funds for an IT department. More than one person is needed for all that’s involved in IT management and security. After the arrival of cloud technology, managed IT services sprang up and began offering real solutions for small businesses. Read on to learn a couple of the many benefits of managed IT services to small businesses.

 

Dedicated IT Management is Needed

The prevalence of technology today places increased importance on IT functions. In fact, it is crucial for most businesses that IT is working properly. Small business owners and their staff are typically focused on whatever their craft, product, or service is. There is no time for IT management, and yet that is required for a business to compete. Managed IT services have the answer. Partnering with a managed service provider (MSP), companies have the IT management they need.

 

Proactive Managed IT Services

When IT problems are addressed using the break/fix approach, there’s a lot of downtime because of the gap between the time the problem is reported and when the issue is fixed. Downtime is very expensive and can cause a loss of existing and new customers. Instead of the break/fix model, managed IT services provide immediate assistance via a help desk. Managed IT services also look ahead and work with companies to put preventative measures in place. With ongoing maintenance and planning, downtime is greatly reduced and sometimes eliminated.

 

Contact Swift Systems to speak with an IT expert about the benefits of proactive managed IT services for your business.

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