Experienced IT Professionals
Your company’s network, computers, and files, are the lifeline of your business. If anything should happen – a server goes down, emails won’t work, printers won’t connect – your company loses money. You don’t want to hire someone who learned how to work on a server via YouTube just a few days ago. You want senior professionals who have the knowledge and know-how – with the certifications and experience to back it up.
Swift Systems is proud to have offered managed IT services, cloud platforms and applications, data centers, and more, throughout Maryland for more than 18 years.
Tier-II and above
Each member of the Swift Systems team is a Tier-II and above IT professional, which gives all of our clients access to the highest level of services and support available in Maryland.
Why Tier-II and above? There are different levels of support most IT services can provide. A Tier-I technician is someone who has a basic level of knowledge when it comes to technical support and relies on finding solutions in a FAQ or a knowledge base. Otherwise, they usually end up calling someone that’s a Tier-II or above.
Tier-II and above technicians have the knowledge and ability to troubleshoot issues. These IT professionals work with complex issues and solve the problem, collecting as much data as possible to find the reason for the problem and ways to avoid it in the future.
You don’t want to trust your company’s IT infrastructure with someone who knows just enough to be dangerous. You deserve to have professionals who will work with you to get the job done the right way, the first time, every time.